Share what your team knows
Highlight surfaces what your team knows, catches you up on what you missed, and makes sure context travels with the work.
Q2 Strategy
+4At the last kick-off, you and your team discussed a deeper product focus, emphasizing the need to rally the roadmap around one core use case, sharpen differentiation, and ship with clear, measurable impact.
Strategy Planning3:00–3:30pm · In 10m
Q2 Strategy
+4At the last kick-off, you and your team discussed a deeper product focus, emphasizing the need to rally the roadmap around one core use case, sharpen differentiation, and ship with clear, measurable impact.
Strategy Planning3:00–3:30pm · In 10m
Caught up before you have to ask.
When you miss a meeting, Highlight makes sure you're in the loop for the next one by surfacing key information.
Find answers without having to ask your teammates.
Ask Highlight what a colleague has been working on, what was decided in their last call, or what their current thinking is on a project. It knows.
Francis Barn
Cathy Schwarzmann
Justin Waters
Drafted for whoever should handle it.
Highlight knows your team well enough to know who should own the next step, and drafts the follow-up routed to the right person.
How we do User Research
Design & Product Team · Last updated June 2026
Overview
This document describes how the Meridian product team conducts user research — from identifying questions worth asking to making sure findings actually change what we build. It's meant as a living reference for anyone joining the team or picking up a research workstream for the first time.
When We Do Research
We run research at three points in the product cycle:
- Discovery — before a problem is defined, to understand what's actually going on for users
- Concept validation — once we have a rough direction, to pressure-test assumptions before investing in design
- Usability testing — once designs are interactive, to find friction before shipping
Everyone works like your best people.
Give your whole team access to the same skills and agents, so every member works from the same playbook, not their own version of it.
Pass it on. Keep everything with it.
When work moves from one person to another, context comes with it.
What you missed
MVP launch date was moved to September Engineering pushed back the plan because of unexpected complexities with the backend.
"Expand to EU" was prioritized Sales saw higher than expected potential in the European market. Expansion is now targeted for Q3.
Catching up after a week off
Highlight surfaces briefs from every meeting you missed, flags documents your team updated, and answers your questions about what changed.
Keeping a cross-functional project aligned
Highlight tracks what each team has been working on and surfaces the right context to the right person.
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Your team meetings
Daily Standup, Weekly Planning
Current backend projects
Tagged in Linear
Team guidelines & policies
Available in Notion
Onboarding a new teammate
When someone joins, Highlight catches them up on recent decisions, ongoing projects, and key context.
Highlight connects to your work context, your calendar, documents, and conversations, and surfaces things based on what's relevant to what you're working on right now, not just what's newest.
Your team shouldn't need a coordinator.
Highlight is the layer that keeps work moving so your team stays aligned without anyone playing catchup.
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